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Lightning talk (20/30min)
Full talk (1h)
Workshop (halve dag)
Workshop (hele dag)
Infrastructure

Managing Apple Devices in a corporate environment

25 juli 2023

An apple a day keeps the doctor away, sounds familiar? This is something that you can almost compare with choosing an Apple end user device n stead of a Windows end user device for your company. Studies show when new employees are more likely to choose an employer who gives the possibility to choose an Apple MacBook over a Windows computer. Zero touch IT as a mindset, end user and security driven, mobile device management, all qualities Apple wants you to have to manage Apple Devices in a corporate environment.

Ikhlas

This course can be tailored to your needs, to make it a success for your company. If you are a support or system engineer that has to manage a fleet of Apple devices. If you need to distribute applications, policies, settings, enforce security, control compliancy and more, this course is for you.

Support insights for an Apple device is also covered, based on the Apple macOS Support Essentials course.

Used mobile device management framework is Jamf Now or Jamf Pro, for macOS, iOS and iPadOS devices.

Course content

  • Mobile device management
    • Apple Business Manager
    • Volume Purchase Program
    • Device Enrollment Program
  • Why Self Service?
  • Zero Touch IT as a mindset
  • Packaging
  • Knowledge Base
  • Apple Support
    • macOS Basics
    • Recovery
    • Reinstall – update – upgrade
    • Keychain
    • iCloud
    • Printers
    • Custom scripting
    • Network Drives
  • Use cases
  • Hands on
9
Infrastructure

Ikhlas Berrazi

Certified Apple Support Professional, certified Jamf Admin (Jamf 100-200-300), certified Jamf Endpoint Security Admin (Jamf 370). Daily Apple user, current admin of the Apple devices at VRT. Started with managing Apple devices since 2018. The rest of my day I manage a team of system and support engineers for L1 - L2 and Media support. Thinking outside the box and taking a step back is one of my qualities as is sharing knowledge and engaging people to succeed in their job.

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